Greetings Assurant Field Asset Services (AFAS) Vendors!

Get started with your Pruvan account today. These next steps will get you out in the field taking certified photos in no time. As always, please don’t hesitate to contact Pruvan with any questions.

Please read through all 5 steps before beginning!


Step One: Create Your Account


Sign up with a new username and password here. For step by step instructions watch the video below:



Need help getting set up? Fill out this form and a Pruvan Account Manager will be in touch.

Step Two: Choose the Pricing Plan That Fits your Business Needs


At Pruvan, we offer a Usage Based Plan and a Device Based Plan. Please visit our pricing page to learn more about these two plans and choose the one that best serves your business needs.

 Once you’ve determined the pricing plan best for you and your business, go to the“Subscriptions” page under the “Account” tab on your account and select the plan of your choice.



Step Three: Download Pruvan Mobile and the Pruvan Downloader


Now it’s time to get Pruvan on your phone and PC!

Log in to your new account and click on the “Apps” tab. You will be given instructions to download BOTH the free app for both Apple and Android devices AND the Pruvan Downloader, a desktop application that stores and organizes all your photos on your home and/or work computer.

Instructions for installing Pruvan Mobile can be found on the Pruvan Support Center.

Instructions for installing the Pruvan Downloader can be found on the Pruvan Support Center.

Step Four: Get Integrated with AFAS

Now it’s time to get AFAS work orders into your Pruvan account!

To integrate your new Pruvan account with AFAS, read the integration instructions here or watch the video below.



Important: Your Pruvan Online account and the Pruvan Downloader effectively replace the MyFAStrack desktop application. If you don’t see photos in MyFAStrack, it’s because photos are now automatically sent and organized from Pruvan Mobile to your Pruvan Online account and the Pruvan Downloader. You can then QA in Pruvan Online before publishing results to FAStrack.

This integration also gives you the ability to QA in the field and publish results directly to FAStrack from Pruvan Mobile. This option can be set in your Pruvan Online account, instructions can be found here. Any other necessary tasks (e.g. invoicing) can still be completed in FAStrack online. Learn how to use FAStrack and Pruvan together here.

Step Five: Get Trained and Get Going

AFAS is providing in-house training that will help you understand how to best use Pruvan for AFAS work orders.  Your AFAS Vendor Management contact can be reached at the email address: Additional support can be found in the Vendor Tools section of MyFAStrack.

Pruvan training webinars are held regularly at 3PM on Wednesdays and Fridays. You can either sign up for our live webinars at those times or watch our on-demand webinar at any time. Go to to watch.


Now that you’re all set up you can start taking photos! If you need any assistance, read our quick start guides below or contact us anytime.

Pruvan Mobile Quick Start Guide

Pruvan Downloader Quick Start Guide

Pruvan Online Quick Start Guide