This Privacy Policy applies to Pruvan Software and Services

If you have any questions about this Privacy Policy or for the latest release of our policies, please feel free to contact us by email.

Information we collect and how we use it

• Information you provide – When you sign up for a Pruvan Software and Services account or other service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password).  We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

• Cookies – When you visit Pruvan Software and Services, we may send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences, improving results, and tracking user trends.

• Log information – When you access our services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, location, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications – When you communicate with us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

• Location data – We offer location-enabled services. If you use those services, we may receive information about your actual location (such as GPS signals sent by a PC or mobile device) or information that can be used to approximate a location (such as a cell ID).

• Links – We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our services, and provide customized content.

• Other sites – This Privacy Policy applies to our services only. We do not exercise control over the sites we interact with, sites that include other applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

We only processes personal information for the purposes described in this Privacy Policy and/or the supplementary privacy notices for specific services. In addition to the above, such purposes include:

• Providing our services, including the display of customized content;

• Auditing, researching and analyzing to maintain, protect and improve our services;

• Ensuring the technical function of our network;

• Protecting the rights or property for ourselves or our users; and

• Developing new services.

We process personal information on our servers or rented servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country, or a server we do not own.

 

Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy and/or in the specific service privacy notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information, such as your credit card information or email address, for purposes other than those described in this Privacy Policy and/or in the supplementary service privacy notices, unless we have obtained your prior consent.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.

You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.

 

Information sharing

We only share personal information with other companies or individuals in the following limited circumstances:

• We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

• We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law.

If we become involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who performed an action, for example, or how many users clicked on a particular link. Such information does not identify you individually.

Please contact us at the address below for any additional questions about the management or use of personal data.

 

Information security

We take commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

Due to the continual development of new techniques for intruding upon and attacking networks, we do not warrant that our services, software or any equipment, system or network on which the services or software are used will be free of vulnerability to intrusion or attack.

 

Data integrity

We process personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

 

Accessing and updating personal information

When you use our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users’ personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.

 

Enforcement

Please feel free to direct any questions or concerns regarding this Privacy Policy or our treatment of personal information by contacting us by email or by mail:

Privacy Matter
c/o Pruvan,Inc.
110 East Main Street
Round Rock, TX, 78664 USA

When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between us and an individual.

 

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time by email or by mail:

Privacy Matters
c/o Pruvan, Inc.
110 East Main Street
Round Rock, TX, 78664 USA
June 2010