Greetings Altisource Vendors!

Get started with your Pruvan account today. These next steps will get you out in the field taking certified photos in no time. As always, please don’t hesitate to contact Pruvan with any questions.

Please read through all 5 steps before beginning!


Step One: Create Your Account

Sign up with a new username and password here. For step by step instructions watch the video below:



Need help getting set up? Fill out this form and a Pruvan Account Manager will be in touch.

Step Two: Choose The Pricing Plan That Fits Your Business Needs

At Pruvan, we offer a Usage Based Plan and a Device Based Plan. Please visit our pricing page to learn more about these two plans and choose the one that best serves your business needs.

 Once you’ve determined the pricing plan best for you and your business, go to the“Subscriptions” page under the “Account” tab on your account and select the plan of your choice.

Step Three: Download Pruvan Mobile and the Pruvan Downloader

Now it’s time to get Pruvan on your phone and PC!

Log in to your new account and click on the “Apps” tab. You will be given instructions to download BOTH the free app for both Apple and Android devices AND the Pruvan Downloader, a desktop application that stores and organizes all your photos on your home and/or work computer.

Instructions for installing Pruvan Mobile can be found on the Pruvan Support Center.

Instructions for installing the Pruvan Downloader can be found on the Pruvan Support Center.

Step Four: Get Integrated with Altisource

To integrate your new Pruvan account with Altisource, go to our Integration Guide.

Step Five: Get Trained and Get Going

Altisource is providing in-house training that will help you understand how to best use Pruvan for Altisource work orders.  Be sure to reach out to Altisource to determine who your Vendor Management contact is.

Pruvan training webinars are held regularly at 3PM on Wednesdays and Fridays. You can either sign up for our live webinars at those times or watch our on-demand webinar at any time. Go to to watch.


Now that you’re all set up you can start taking photos! If you need any assistance, read our quick start guides below or contact us anytime.

Pruvan Mobile Quick Start Guide

Pruvan Downloader Quick Start Guide

Pruvan Online Quick Start Guide