For a downloadable copy of our current TOS, click here.
These Terms of Service apply to Pruvan Direct and related Software and Services (“Pruvan Direct”).
1. Your relationship to Pruvan
1.1 Your use of Pruvan Direct related products, software, services and web sites located at Pruvan.com (referred to collectively as the “Services” in this document and excluding any services provided to you under a separate written agreement between you and Pruvan) is subject to the terms of a legal agreement between you and Pruvan, (“Pruvan”). “Pruvan” means Pruvan Inc., whose principal place of business is at 110 East Main Street, Round Rock, TX, 78664, USA. This document explains how the agreement is made up, and sets out some of the terms of that agreement.
1.2 Unless otherwise agreed in writing with Pruvan, your agreement with Pruvan will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the “Pruvan Terms of Service”.
1.3 Your agreement with Pruvan will also include the terms of any Legal Notices applicable to the Services, in addition to the Pruvan Terms of Service. All of these are referred to below as the “Additional Terms”. Where Additional Terms apply to a Service, these will be accessible for you to read either within, or through your use of, that Service.
1.4 The Pruvan Terms of Service, together with the Additional Terms, form a legally binding agreement between you and Pruvan in relation to your use of the Services. It is important that you take the time to read them carefully. Collectively, this legal agreement is referred to below as the “Terms”.
1.5 If there is any contradiction between what the Additional Terms say and what the Pruvan Terms of Service say, then the Additional Terms shall take precedence in relation to that Service.
2. Accepting the Terms
2.1 In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.
2.2 You can accept the Terms by:
(A) clicking to accept or agree to the Terms, where this option is made available to you by Pruvan in the user interface for any Service; or
(B) by actually using the Services. In this case, you understand and agree that Pruvan will treat your use of the Services as acceptance of the Terms from that point onwards.
2.3 You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with Pruvan, or (b) you are a person barred from receiving the Services under the laws of the United States or other countries including the country in which you are resident or from which you use the Services.
2.4 Before you continue, you should print off or save a local copy of the Pruvan Terms of Service for your records.
3. Language of the Terms
3.1 If Pruvan has provided you with a translation of the English language version of the Terms, then you agree that the translation is provided for your convenience only and that the English language versions of the Terms will govern your relationship with Pruvan.
3.2 If there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.
4. Provision of the Services by Pruvan
4.1 By using the Service and paying a fee for related premium features, and any sales or similar taxes that are applicable to such fee and as long as you are a customer of Pruvan, you are granted a right to use the Pruvan Services (the “Services”) subject to the restrictions set forth in this Terms of Service (TOS) agreement and any other restrictions within the Service or stipulated to you by us in writing.
4.2 By selecting a Pruvan subscription plan you agree to pay any related fees in accordance with the related payment options and subscription plans made available within the Services. You agree to pay such fees until you cancel your related subscription within your Pruvan account and stop using the related premium features.
4.3 Depending on the subscription ordered, payment will be made at the beginning of each monthly invoice cycle (payment in advance) or pending fees are calculated for activity and usage and will be billed at the end of each monthly invoice cycle. Prepaid fees (payment in advance) will not be refunded and have no cash value.
4.4 Pruvan may revise its fees upon 30 days prior notice.
4.5 You must supply Pruvan with current and complete information to register for Services.
4.6 You can terminate your account at any time; and Pruvan reserves the right, in its sole discretion, to terminate your account if you violate this Agreement.
4.7 Pruvan keeps a protected copy of your credit card number to bill you for Pruvan Services. This billing data belongs to you and by utilizing the Service, you grant Pruvan a license to use this data for the purposes of billing our Service fees to you.
4.8 Pruvan is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Pruvan provides may change from time to time without prior notice to you. Pruvan will provide 30 day notice to what Pruvan deems as major software version changes. These notices delivered are via Pruvan Direct online portal.
4.9 As part of this continuing innovation, you acknowledge and agree that Pruvan may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Pruvan’s sole discretion, without prior notice to you other than notice provided by the Pruvan Direct online portal message or automated alerts for any temporary service interruption or 30 day notice for a permanent disruption or termination of Service. You may stop using the Services at any time. You do not need to specifically inform Pruvan when you stop using the Services.
4.10 You acknowledge and agree that if Pruvan disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
4.11 You acknowledge and agree that while Pruvan may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service; such fixed upper limits may be set by Pruvan at any time, at Pruvan’s discretion.
5. Use of the Services by You
5.1 In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to Pruvan will always be accurate, correct and up to date.
5.2 You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other relevant countries).
5.3 You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by Pruvan, unless you have been specifically allowed to do so in a separate agreement with Pruvan. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.
5.4 You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
5.5 Unless you have been specifically permitted to do so in a separate written agreement signed between you and an executive officer of Pruvan, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
5.6 You agree that you are solely responsible for (and that Pruvan has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which Pruvan may suffer) of any such breach.
5.7 You agree that by configuring and using any optional third party integration or automation provided within the Services that enables Pruvan to receive or send data to a third party website, web services or other interface(s) that you are (i) authorized to give Pruvan the required access to act on your behalf; and (ii) grant Pruvan the permission to perform the integration or automation on your behalf; and (iii) you are responsible for any transaction fees or any other charges that result from Pruvan using the third party service on your behalf. You agree that you are solely responsible for (and that Pruvan has no responsibility to you or to any third party for) any breach of obligations under any related third party terms of service and for the consequences (including any loss or damage which Pruvan may suffer) of any such breach.
5.8 You agree that any suggestion or idea provided by you (any ‘Feedback’) related to Pruvan’s products or services, including suggested improvements, will not be treated as confidential and nothing in these Terms or the parties’ dealings arising out of or related to the Services will restrict Pruvan’s right to use, profit from, disclose, publish, or otherwise exploit any Feedback, without compensation to you.
6. Your Passwords and Account Security
6.1 You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.
6.2 Accordingly, you agree that you will be solely responsible to Pruvan for all activities that occur under your account.
6.3 If you become aware of any unauthorized use of your password or of your account, you agree to notify Pruvan immediately by email at firstname.lastname@example.org.
7. Privacy and Your Personal Information
7.1 For information about Pruvan’s data protection practices, please see https://pruvan.com/privacy. This policy explains how Pruvan treats your personal information and protects your privacy when you use the Services.
7.2 You agree to the use of your data in accordance with the current Pruvan privacy policies.
8. Content in the Services
8.1 You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to below as the “Content”.
8.2 You should be aware that Content presented to you as part of the Services, including but not limited to training or business process or methods in the Services may be protected by intellectual property rights which are owned by the sponsors who provide that Content to Pruvan (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by the owners of that Content, in a separate written agreement.
8.3 Pruvan reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service.
8.4 You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Services at your own risk.
8.5 You agree that you are solely responsible for (and that Pruvan has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which Pruvan may suffer) by doing so.
9. Proprietary Rights
9.1 You acknowledge and agree that Pruvan (or Pruvan’s licensors) own all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated confidential by Pruvan and that you shall not disclose such information without Pruvan’s prior written consent.
9.2 Unless you have agreed otherwise in writing with Pruvan, nothing in the Terms gives you a right to use any of Pruvan’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
9.3 If you have been given an explicit right to use any of these brand features in a separate written agreement with Pruvan, then you agree that your use of such features shall be in compliance with that agreement.
9.4 Other than the limited license set forth in Section 11, Pruvan acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with Pruvan, you agree that you are responsible for protecting and enforcing those rights and that Pruvan has no obligation to do so on your behalf.
9.5 You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.
9.6 Unless you have been expressly authorized to do so in writing by Pruvan, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
10. License from Pruvan
10.1 Pruvan gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Pruvan as part of the Services as provided to you by Pruvan (referred to as the “Software” below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Pruvan, in the manner permitted by the Terms.
10.2 You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by Pruvan, in writing.
10.3 Unless Pruvan has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the Software, grant a security interest in or over your rights to use the Software, or otherwise transfer any part of your rights to use the Software.
11. Content License from You
11.1 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give Pruvan a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. This license is for the sole purpose of enabling Pruvan to display, distribute and promote the Services.
11.2 You agree that this license includes a right for Pruvan to make such Content available to other companies, organizations or individuals with whom Pruvan has relationships for the provision of Services, and to use such Content in connection with the provision of those Services.
11.3 You understand that Pruvan, in performing the required technical steps to provide the Services to our users, may (a) transmit or distribute your Content over various public networks and in various media; and (b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media. You agree that this license shall permit Pruvan to take these actions.
11.4 You agree that, to the extent the Service offers security features made available to restrict access to your Content, you are responsible for using those security features properly, that you have determined these controls are sufficient, and the available sharing features and related access controls meet all your requirements in regard to Content access.
11.5 You confirm and warrant to Pruvan that you have all the rights, power and authority necessary to grant the above license.
12. Software Updates
12.1 The Software which you use may automatically download and install updates from time to time from Pruvan. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit Pruvan to deliver these to you) as part of your use of the Services.
13. Ending your Relationship with Pruvan
13.1 The Terms will continue to apply until terminated by either you or Pruvan as set out below.
13.2 If you want to terminate your legal agreement with Pruvan, you may do so by (a) notifying Pruvan at any time and (b) closing your accounts for all of the Services which you use, where Pruvan has made this option available to you. Your notice should be sent, in writing, to Pruvan’s address which is set out at the beginning of these Terms.
13.3 Pruvan may at any time, terminate its legal agreement with you if:
(A) you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
(B) Pruvan is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or
(C) the partner with whom Pruvan offered the Services to you has terminated its relationship with Pruvan or ceased to offer the Services to you; or
(D) Pruvan is transitioning to no longer providing the Services to users in the country in which you are resident or from which you use the Service; or
(E) the provision of the Services to you by Pruvan is, in Pruvan’s opinion, no longer commercially viable.
13.4 Nothing in this Section shall affect Pruvan’s rights regarding provision of Services under Section 4 of the Terms.
13.5 When these Terms come to an end, all of the legal rights, obligations and liabilities that you and Pruvan have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of paragraph 20.7 shall continue to apply to such rights, obligations and liabilities indefinitely.
14. EXCLUSION OF WARRANTIES
14.1 NOTHING IN THESE TERMS, INCLUDING SECTIONS 14 AND 15, SHALL EXCLUDE OR LIMIT PRUVAN’S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
14.2 YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
14.3 IN PARTICULAR, PRUVAN, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT TO YOU THAT:
(A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS,
(B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,
(C) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND
(D) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.
14.4 ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
14.5 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PRUVAN OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
14.6 PRUVAN FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
15. LIMITATION OF LIABILITY
15.1 SUBJECT TO OVERALL PROVISION IN PARAGRAPH 14.1 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT PRUVAN, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR:
(A) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS;
(B) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:
(I) ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OF THE SERVICES;
(II) ANY CHANGES WHICH PRUVAN MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
(III) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;
(IV) YOUR FAILURE TO PROVIDE PRUVAN WITH ACCURATE ACCOUNT INFORMATION;
(V) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;
15.2 THE LIMITATIONS ON PRUVAN’S LIABILITY TO YOU IN PARAGRAPH 15.1 ABOVE SHALL APPLY WHETHER OR NOT PRUVAN HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
16. Copyright, Third Party Materials, Trade Mark Policies
16.1 By using the Services, you may have access to Content that may be confidential or copyrighted, such as digital media, report forms, information, or other proprietary material of third parties. You are solely responsible for determining Content restrictions (if any), Content owner(s), and obtaining any required consent before using any Content you access by using the Services.
16.2 It is Pruvan’s policy to respond to notices of alleged copyright infringement and to terminating the accounts of repeat infringers
17.1 Pruvan may promote products and services on the Service, which will not restrict the use of the Service.
17.2 Paid Subscribers will be able to opt-out of Pruvan promotions by updating the applicable user profile to opt-out of promotions. Opt-out option will be self-serve.
17.3 Paid Subscribers will be able to opt-in to third party promotions by updating the applicable user profile to opt-out of promotions. Opt-in option will be self-serve.
18. Other Content
18.1 The Services may include hyperlinks to other web sites or content or resources. Pruvan may have no control over any web sites or resources which are provided by companies or persons other than Pruvan.
18.2 You acknowledge and agree that Pruvan is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.
18.3 You acknowledge and agree that Pruvan is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.
19. Changes to the Terms
19.1 Pruvan may make changes to the Pruvan Terms of Service or Additional Terms from time to time. When these changes are made, Pruvan notify you from within, or through, the affected Services. These notices delivered are via Pruvan Direct online portal.
19.2 You understand and agree that if you use the Services after the date on which the Terms of Service or Additional Terms have changed, Pruvan will treat your use as acceptance of the updated Pruvan Terms of Service or Additional Terms.
20. General Legal Terms
20.1 Sometimes when you use the Services, you may (as a result of, or through your use of the Services) use a service or download a piece of software, or purchase goods, which are provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these other companies or individuals.
20.2 The Terms constitute the whole legal agreement between you and Pruvan and govern your use of the Services (but excluding any services which Pruvan may provide to you under a separate written agreement), and completely replace any prior agreements between you and Pruvan in relation to the Services.
20.3 You agree that Pruvan may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.
20.4 You agree that if Pruvan does not exercise or enforce any legal right or remedy which is contained in the Terms (or which Pruvan has the benefit of under any applicable law), this will not be taken to be a formal waiver of Pruvan’s rights and that those rights or remedies will still be available to Pruvan.
20.5 If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.
20.6 You acknowledge and agree that each member of the group of companies of which Pruvan is the parent shall be third party beneficiaries to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights in favor of) them. Other than this, no other person or company shall be third party beneficiaries to the Terms.
20.7 The Terms, and your relationship with Pruvan under the Terms, shall be governed by the laws of the State of Texas without regard to its conflict of laws provisions. You and Pruvan agree to submit to the exclusive jurisdiction of the courts located within the county of Travis, Texas to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that Pruvan shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
21.1 Unless agree otherwise in a separate written agreement with Pruvan, you, the individual or entity using the Services (“Account Holder”), hereby indemnifies and undertakes to keep indemnified Pruvan and its officers, directors, shareholders, employees, consultants, agents, affiliates and suppliers against all liabilities, losses, costs, expenses (including legal expenses and amounts paid upon advice in settlement of any legal action) arising out of or in connection with any breach of any of these Terms by any end-user granted access to the Services though the Account Holder’s account. This indemnification section survives the termination of this agreement.